Q：What is commercial survey?
Companies are producing and testing products every day, and they will entrust research institutions to conduct market surveys through the Internet to understand consumers’ needs and evaluations of products. The questionnaire information you fill out will be fed back to the relevant companies, and the survey website will also give you corresponding compensation as a thank you. You only need to use your free time to participate and learn more interesting knowledge.
Q：How to join in a survey?
Log in as a member, go to the menu bar “My Qtask” “Qboard” in the upper right corner of the webpage to view the ongoing survey list . After signing up to participate the survey you interested in , the system will send the message to you( the “My Message” page). Click on the relevant new message to get survey link and enter it. After the survey is submitted, the system will review it and you will get the corresponding points.
Q：Why my survey terminate without answering any question？
Different products and services require different groups of people. If you are not the target group, you will be screened out. Another situation is that the questionnaire has a quantity requirement. For example, the questionnaire requires 1,000 copies, and you are the 1,001th respondent. If the questionnaire exceeds the collection quantity, you will also be screened out. Log in to our website at any time, or subscribe to the website’s email notifications, and participate in the survey as soon as possible, the failure rate will be greatly reduced.
Q：Why can't I redeem my points
We will review the content of the questionnaire, which will take time. Once the review is passed, the points can be redeemed for goods.
Q：I have completed the survey, why can't I get points?
If your questionnaire does not receive points immediately, it may be due to unstable network and background review. Please do not worry, if you successfully complete the questionnaire, the points will be automatically added to the points balance after review, which takes 15-30 days. You can check the progress of the points reward in the questionnaire participation record (hyperlink).
Q：I get the minimum points？
You can follow and view your survey participation records. If your survey status is screened or full, it means that the survey has ended midway.
Q：what is 0-1000 points means？
A survey consists of screening part and main part. The screening part is used to screen out participants with suitable conditions. If you successfully complete both parts, you will get the highest points. If the minimum point of the questionnaire is not zero, you will still get bonus points for that part even if you are screened.
Q：I want to get more survey
We will update the survey suitable for you from time to time. Please keep following our website or subscribe to the email to get the latest information. We will work hard to bring you more survey and share more benefits.
Q：The survey doesn't work, what do I do?
We are sorry for the bad experience. You can try again.
If the problem persists, please submit feedback at the bottom of the Q&A page and we will handle it for you as soon as possible.
Q: I participated in a survey and took a break and when re-opening the survey it wouldn't allow me to complete it, why?
Sorry, after closing the browser, the survey may be interrupted and you will not be able to participate again. Please try to participate in other survey.
Q: How to earn more points?
The reward points are related to the length of the survey, the screening conditions, and the difficulty level. Complete your personal information to have more chances to get more survey with high reward points.
Q：Where can I see my points record？
Please go to User – Profile
Q：How to redeem awards？
Go to the Redeem in the upper right corner menu bar. You need to fill in bank information before redeem any points.
Q：How to withdraw a redeem application？
Sorry, once you submit your points redemption application, you cannot withdraw it. Please carefully check your account number and redemption target information before redeeming your points.
Q：My points redemption failed and does not get rewards.
Please confirm: Is the bank account information correct? If you need help, please go to My Messages 
Users, find the administrator administrator (datalens2024), send a message to submit feedback, or send us email to info@qfun.net.cn
Q：How to modify my personal profilePlease go to User – Account Setting
Q：I forget my passwordClick “Forgot Password” on the login page and change your password after verifying your registered mobile phone number or email address.
Q：How to Deregister accountPlease go to User – Account Settings – Deregister. Please be noted that once deregistered, your points and related records will be deleted and cannot be restored.
Q：Can I have multiple Qfun accounts? Sorry, in order to ensure the quality and reliability of surveys, we strictly prohibit having multiple accounts. Each member can only have one account. For users with multiple accounts, your service may be restricted or even banned.